EYEWEAR DISCOUNTS FOR MILITARY AND FIRST RESPONDERS

At Eclipse Optics, we deeply value the dedication and sacrifice of our military and first responders. As a company owned and operated by former military and law enforcement professionals, we understand the unique challenges faced by those who serve. To express our gratitude, we proudly offer an exclusive discount to all active and retired military personnel, as well as first responders. This discount is our way of giving back to the brave individuals who protect our communities and nation. With Eclipse Optics, you can trust in top-quality products designed by those who have been in your shoes. Thank you for your service; it's our honor to support you.

Verify your service by using the ID.me button below.

Eclipse Optics Extended Warranty Protection Plan

Welcome to Eclipse Optics, where we pride ourselves on providing premier eyewear and exceptional customer service. To enhance your shopping experience, we offer a comprehensive extended warranty protection plan. This plan ensures your eyewear remains protected against accidental damage. Below are the details of our warranty offerings:

Basic Warranty

All eyewear purchased from Eclipse Optics comes with a Basic Warranty at no additional cost. This warranty covers any accidental damage that occurs within the first 30 days of receipt of the item.

Extended Warranty Plans

For extended protection beyond the initial 30 days, Eclipse Optics offers three optional plans:

Bronze Plan

  • Coverage Period: 30 days from the date of receipt of the item
  • Coverage Details: Protection against any accidental damage
  • Cost: $1.99

Silver Plan

  • Coverage Period: 6 months from the date of receipt of the item
  • Coverage Details: Protection against any accidental damage
  • Cost: $2.99

Gold Plan

  • Coverage Period: 1 year from the date of receipt of the item
  • Coverage Details: Comprehensive protection including accidental damage, manufacturer defects, and wear and tear
  • Cost: $4.99

Terms and Conditions

Claims Process

To make a claim under any of the extended warranty plans, please reference the email you received after purchasing the extended plan at check out. Claims will be processed promptly, and replacements or repairs will be issued as per the terms of the selected plan.

For basic warranty claims, please reach out to info@eclipse23.com and reference your order number in the subject line and include pictures of the damage and an explanation as to how it occurred.

Limitations

Eclipse Optics' aforementioned warranty products do not cover damage that occurs during the shipping process. Damage incurred as a result of shipping falls under a separate claims process that can be found below.

Shipping Warranty

All orders are insured at amounts that will cover the entirety of the order in the event of a loss. Insurance is purchased at the time of shipping and is underwritten by the respective carriers selected at checkout. Please refer to our shipping page for more information on this process.

Abuse of Program

Eclipse Optics is dedicated to providing fair and comprehensive warranty coverage to all customers. However, any abuse of the extended warranty program will result in immediate consequences. Abuse includes, but is not limited to:

  • Frequent Claims: Submitting excessive claims that are unreasonable or appear to be fraudulent, including those that appear to be timed with warranty expiration dates.
  • False Information: Providing inaccurate or misleading information during the claims process.
  • Intentional Damage: Deliberate damage to items to exploit the warranty coverage.

Consequences of Abuse

In the event that Eclipse Optics determines, at its sole discretion, that a customer has abused the extended warranty program, the following actions will be taken:

  • Denial of Benefits: All warranty claims and benefits will be denied.
  • Future Orders: The customer will be prohibited from placing future orders with Eclipse Optics.

Eclipse Optics reserves the right to take legal action in cases of severe abuse. By purchasing our extended warranty plans, you agree to adhere to the terms and conditions outlined in this document.

Contact Us

For any questions or further assistance regarding our extended warranty protection plans, please contact our customer service team at:

Email: info@eclipse23.com

Thank you for choosing Eclipse Optics. We are committed to ensuring your eyewear is protected and your experience with us is exceptional.

How can we help?

MILITARY & FIRST RESPONDER FAQ

How does ID.me verification work?

ID.me provides discounts for various communities, including nurses, military personnel, students, teachers, veterans, and more. To qualify for these discounts, you must verify your identity by providing relevant information and documents. After verifying, you can access exclusive discounts through Eclipse Optics.

Who is eligible?

Currently, military (active duty, veterans, and retirees), nurses (RNs, CNAs, LPNs, etc), and public safety professionals (police, fire, EMT, and 911 dispatchers) are eligible for the ID.me discount.

What is the discount?

The discount is 25%

What can the discount be used for?

As a gesture of appreciation for the hard work and sacrifice made by military, nurses, and public safety professionals, we have extended the 25% discount to any product in our store.